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The Challenge
A regional bank’s trade finance team was spending 60–70% of officer time on document verification and data extraction from Letters of Credit and related instruments — error-prone, slow, and impossible to scale with growing trade volumes.
Outcomes:
- AI document extraction pipeline processes LC documents, bills of lading, and commercial invoices automatically
- Officer review time per application reduced from 4.5 hours to under 40 minutes
- Error rate on data extraction fell from 12% to under 1.5% across a 90-day period
- Full audit trail and exception queue for officer review — no black-box decisions
- System trained on bank's own historical document corpus — no external data sharing